We Are With You
Every Step of the Way!
We carry out our projects with a holistic service approach that prioritises the needs of our partners, taking into account every detail throughout the process.
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01
Discovery
Your needs encompass many challenges that require solving. Therefore, it is crucial that the issue is addressed by an expert team and the project begins on a solid foundation. Our knowledgeable sales team, with this awareness, listens carefully to you at this stage and shares their expertise, helping to outline the overall framework of the project.
02
Design
In this step, our design team develops creative and functional solutions based on the information gathered during the discovery process, tailored to our customers' needs. The design process plays a crucial role in almost every project. One of the key factors that sets Smardes apart from its competitors is its qualified design expertise and the value it places on this strength.
03
Offer
In the proposal stage, we provide our customers with a detailed presentation that includes the project cost, delivery timeline, and 3D visuals of the product, helping them plan their budgets and schedules clearly. Our extensive supplier network and strong relationships with these companies enable us to source the highest quality materials at the best prices, passing on these savings as financial advantages to our customers.
04
Prototype
After the proposal process, the production of the product prototype begins, marking the first step towards bringing the project to life. Having previously shared 3D visuals of the product helps to expedite and streamline the prototype process, making it faster and more efficient.
05
Approval
After the prototype stage, we review the prototype with our customers and obtain the necessary approvals. This step is where final adjustments are made based on our customers' ideas and feedback to give the project its final shape. During this phase, we prioritise customer satisfaction and ensure that every detail is thoroughly verified.
06
Production
Once the necessary approvals are obtained, the mass production process begins. At this stage, thanks to our modern machinery and skilled workforce, we ensure that each product meets the required specifications and is produced in accordance with the project timeline.
07
Shipment
We meticulously manage the logistics processes to ensure that products reach our customers safely and on time. We take all necessary precautions during shipping to prevent product damage and ensure smooth delivery.
CONTINUOUS
AFTER-SALES SUPPORT
We provide continuous after-sales support to our customers. We offer technical assistance and maintenance services when needed to ensure that products perform long-term and meet customer satisfaction, thereby establishing long-lasting partnerships with our clients.
